Reliable Health

& Life Insurance Services

Phone: (818)244-1020

License: 0C08332

Home
Individual & Family Plans
  Health Plans
    Blue Cross of California
Blue Shield of California
Healthnet
CONSECO
  Dental Plans
    Blue Cross Dental
Blue Shield Dental
Smile Saver
California Benefits Dental
  Life & Disability Insurance
Glossary
About Us
Contact Us
Following is a glossary of terms often used in insurance and health plan brochures and contracts. The definitions given here are my own interpretations, and/or opinions. Each company will often define many of these terms in their promotional literature and especially in their contracts or agreements. Their definitions may differ in important ways, and will be part of their contract. It is your responsibility to read and understand these.
This is intended to be an aid to you in understanding some of the terms and concepts used in health plans and insurance.
Capitation A system used in HMO plans where a provider for a plan is paid a certain amount per month for each member of the plan who is signed up under that provider. The provider a person is signed up under is that person's PCP.
Coinsurance This is where the member and the health plan company share in the costs of the medical expenses. Usually the member pays a much smaller percentage.
Co-Payment This is where the health or dental plan requires a member to pay a certain set amount for a certain service. The total cost for that service does not affect the co-payment amount.
Covered This refers to whether or not a plan considers a condition or procedure as "within the plan". For instance most health plans will specifically exclude surgery or treatments solely for the purpose of appearance. The cost for a face-lift or liposuction procedure and complications from these procedures would be borne completely by the member. These costs would not count toward a plan deductible or maximum out-of-pocket. This would not be a "covered" condition or treatment.
Deductible This is where the member pays 100% of the costs until a certain amount has been paid in a year. The deductible could apply to all medical services, or just certain ones.
Health Plan Company A corporation that owns and administrates the health plan. It can be regulated by the California Department of Insurance or the California Department of Corporations. This is who a member's contract or agreement is with. An agent has to be signed up with each company he or she offers plans for.
HMO A health plan where a member is signs up under a plan, and also signs up under a network provider  who then becomes the member's PCP. The PCP receives a monthly payment from the health plan for the purposes of providing care to the member. The costs of many of the services provided to the member by the PCP are generally borne by the PCP. 
Managed Care It used to be that what health care a person received was decided upon by the person, his physician, and what the person could afford. In a managed care plan there are additional entities taking part in these decisions. This is often called "utilization" (deciding what health care services the will be utilized in treating or diagnosing the member).  The health plan company can participate in or set policies regarding utilization, and the PCP or the medical group he or she belongs to can play a part. HMO plans are considered to be more "managed" than PPO plans. The people making the decisions often must weigh such factors as medical necessity, cost and effectiveness of procedure, and of course what the plan's benefits cover.
Maximum Out-of Pocket Most health plans will set a limit on how much a member will have to spend out of his or her own pocket in a given year. After this the health plan usually covers 100% of the medical costs. Certain expenses will not be stop for the members once this limit has been reached. This is generally how much will the member have to spend if there are very high medical costs. This is an important benefit, and should be understood fully. Some plans will exclude more services than others for this limit.
Medically Necessary This term applies to two things. 1) Does a condition really need treatment?  2) Is a treatment or diagnostic procedure effective for the condition, and/or is it the most cost effective treatment. This is an important term that is almost always defined in health and dental plans.
Member A person and family members who have signed up together and been accepted for a health or dental plan. If the plan is offered by an insurance company, the member is usually referred to as the "insured". On HMO and PPO plans, the health plan company is usually operating as a corporation, and the term member or subscriber is usually used.
Negotiated Rates Most health plans today have networks of providers. These plans often set fee schedules limiting how much the provider can charge for specific services to a member. It is negotiated between the providers and the health plan companies.
Network A health plan company will have a list of providers that have signed up and contracted with them to provide health care to the plan's members. A member receives greatly increased benefits and lower costs if he or she utilizes a network provider. Each company will have books of network providers they will supply to their members.
PCP Primary Care Physician  A network provider contracted with an HMO plan that a member has signed up under. The member goes to the PCP for all health care needs. The PCP or the management of the medical group he or she belongs to will make many of the decisions as to what conditions need treatment, and what treatment is appropriate. See medically necessary.
PPO Preferred Provider Organization  The name for a type of health plan where the health plan company has contracted with a network of providers to provide health services to their members. The member can go to any network provider he or she chooses and still receive the full benefits of the health or dental plan. If the member goes to a provider who is out of the network, the member will not be protected from high prices charged by that provider, and the health plan will pay for less or possibly none of those costs. It will increase the member's deductible and out-of-pocket maximum. See negotiated rates.
Premium This is how much the member has to pay each month for the health plan. It could be paid monthly, every 2 or 3 months, even yearly. Paying the premium is what keeps you enrolled in the plan. A good health plan will state specifically that they cannot cancel the member or single them out for a rate increase as long as premiums are paid. Exceptions to this could be age limits, or if a person moves out of state.
Provider A doctor, medical practitioner, laboratory, outpatient surgery clinic, hospital, chiropractor, dentist, etc. that provides health care services to the member.  A provider could be in or out of a network.

© Copyright 1999